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	<title>Geeks Trying To Be Funny &#187; business process</title>
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		<title>Overdoing it</title>
		<link>http://sevenfloorsdown.com/geeks/archives/297</link>
		<comments>http://sevenfloorsdown.com/geeks/archives/297#comments</comments>
		<pubDate>Tue, 09 Sep 2008 16:00:13 +0000</pubDate>
		<dc:creator>christian</dc:creator>
				<category><![CDATA[co-workers]]></category>
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		<guid isPermaLink="false">http://sevenfloorsdown.com/geeks/?p=297</guid>
		<description><![CDATA[<p><a href='http://sevenfloorsdown.com/geeks/archives/297'><img src='http://sevenfloorsdown.com/geeks/comics/2008-09-10-ol9jtvgr8.jpg' border='0' /></a></p>I don&#8217;t normally use Wikipedia as a resource or for quoting but I think I&#8217;ll make an exception this time. Now, no doubt that certain industry standards can definitely promote quality but blind application (or not truly understanding them) can be disadvantageous. Since this is a humor site, let&#8217;s focus on the negative: According to [...]]]></description>
			<content:encoded><![CDATA[<p><a href='http://sevenfloorsdown.com/geeks/archives/297'><img src='http://sevenfloorsdown.com/geeks/comics/2008-09-10-ol9jtvgr8.jpg' border='0' /></a></p><p>I don&#8217;t normally use Wikipedia as a resource or for quoting but I think I&#8217;ll make an exception this time. Now, no doubt that certain industry standards can definitely promote quality but blind application (or not truly understanding them) can be disadvantageous. Since this is a humor site, let&#8217;s focus on the negative:</p>
<blockquote><p>According to Seddon, ISO 9001 <strong>promotes specification, control, and procedures rather than understanding and improvement.</strong> Wade argues that ISO 9000 is effective as a guideline, but that promoting it as a standard &#8220;helps to mislead companies into thinking that certification means better quality, &#8230; [undermining] the need for an organization to set its own quality standards.&#8221; Paraphrased, Wade&#8217;s argument is that total, <strong>blind reliance on the specifications of ISO 9001 does not guarantee a successful quality system.</strong></p>
<p>The standard is seen as especially <strong>prone to failure when a company is interested in certification before quality</strong>.<sup> </sup>Certifications are in fact often based on customer contractual requirements rather than a desire to actually improve quality. &#8220;If you just want the certificate on the wall, chances are, you will create a paper system that doesn&#8217;t have much to do with the way you actually run your business,&#8221; said ISO&#8217;s Roger Frost. Certification by an independent auditor is often seen as the problem area, and according to Barnes, &#8220;has become a vehicle to increase consulting services.&#8221; In fact, <strong>ISO itself advises that ISO 9001 can be implemented without certification, simply for the quality benefits that can be achieved.</strong></p>
<p>source: <a href="http://en.wikipedia.org/wiki/ISO_9000">http://en.wikipedia.org/wiki/ISO_9000</a></p></blockquote>
<p>Just something to think about.</p>
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